We walk your property, in person or by video.
The components that carry the most accelerated value are the ones a closing file never shows. In California, Arizona, Nevada, Oregon and Washington we can observe the property in person. Anywhere else in the US, when a walkthrough would improve the study, we do it with you on a video call at no charge.
Where we visit in person
In-person visits are available in California, Arizona, Nevada, Oregon and Washington, typically scheduled within about a week. On commercial engagements of $3 million or more, an in-person walkthrough is included in California, Arizona, Nevada, Oregon and Washington. Elsewhere a virtual site visit is included, and an in-person visit is available by quote. Pick your market for the local detail and worked examples.
Metros we visit in person
Properties within about 60 miles of:
- Los Angeles, CA
- San Diego, CA
- San Francisco and Oakland, CA
- San Jose, CA
- Sacramento, CA
- Phoenix, AZ
- Tucson, AZ
- Las Vegas, NV
- Reno, NV
- Portland, OR
- Seattle, WA
Elsewhere in these states, an in-person visit is quoted. The order form tells you which applies to your address. We add metros as our coverage grows.
LA, the Inland Empire, Orange County, San Diego and Ventura — warehouse, industrial, life-science, multifamily and car wash.
South San Francisco life-science, Silicon Valley R&D, East Bay warehouse and SF/Oakland multifamily.
Outside these states, most property is a strong fit for our remote engagement model, built from records and photographs, and it costs less. When a walkthrough would help, we do a virtual site visit with you.
Residential rentals: in person, nationwide
Residential rentals (1–4 units): an in-person visit by an independent field data collector, $595 in the 48 contiguous states and DC, travel included. Alaska and Hawaii are by quote.
Add it on the last step of the order form, which tells you whether it applies to your address. We schedule within 1 business day, and your study follows about one week after the visit. Full refund of the site visit if you cancel before the visit. No refund for a no-show or no access on the scheduled day; the study then proceeds remotely.
Virtual site visit
When a walkthrough would improve the study, we do it with you on a video call, about 30 to 45 minutes, at no charge, anywhere in the US. For commercial and 5+ unit property, in-person visits are available in California, Arizona, Nevada, Oregon and Washington for $895, travel included, and elsewhere by quote. Residential rentals (1–4 units): an in-person visit by an independent field data collector, $595 in the 48 contiguous states and DC, travel included.
You walk the property with your phone while our analyst directs the camera to the components that carry the value: site work, equipment, build-out and finishes. It takes about 30 to 45 minutes, and our team schedules it with you when it would improve the study. These markets have their own pages with local detail and worked examples:
Port and Grand Parkway warehouse, the Texas Medical Center, Energy Corridor flex and garden multifamily.
PortMiami and Airport West cold-chain warehouse, the Health District, Doral flex and South Florida multifamily.
I-4 corridor warehouse, Lake Nona Medical City, Research Park flex and Central Florida multifamily.
Port of Charleston warehouse, the Upstate manufacturing belt (BMW/Michelin), MUSC and Prisma medical, and statewide multifamily.
How an on-site engagement works
What we study on site
The property types where an on-site visit changes the report most — because the value is in equipment and site work, not the shell.
Frequently asked
Which regions do you perform on-site visits in?
Residential rentals (1–4 units): an in-person visit by an independent field data collector, $595 in the 48 contiguous states and DC, travel included. Alaska and Hawaii are by quote. For commercial and 5+ unit property, an in-person site visit is available as an add-on for $895, travel included, for properties in California, Arizona, Nevada, Oregon and Washington. Exceptional access (islands, remote sites far from an airport) is quoted separately. It is quoted before you accept it and is never part of the study fee. On commercial engagements of $3 million or more, an in-person walkthrough is included in California, Arizona, Nevada, Oregon and Washington. Elsewhere a virtual site visit is included, and an in-person visit is available by quote.
What if my property is outside these states?
When a walkthrough would improve the study, we do it with you on a video call, about 30 to 45 minutes, at no charge, anywhere in the US. For commercial and 5+ unit property, in-person visits are available in California, Arizona, Nevada, Oregon and Washington for $895, travel included, and elsewhere by quote. Residential rentals (1–4 units): an in-person visit by an independent field data collector, $595 in the 48 contiguous states and DC, travel included. Most residential and well-documented commercial property is a strong fit for our remote engagement model, which builds the study from records, photographs and county data and costs less.
What is a virtual site visit?
A walkthrough of your property on a video call. You hold the phone and walk the building and the site; our analyst directs the camera to the components that carry the value and notes quantities and conditions as you go. Our team decides when one would improve the study and schedules it with you. There is nothing to order and no charge.
How fast does a visit happen?
An in-person visit is typically scheduled within about a week, and a virtual site visit usually sooner, at a time that suits you. Most commercial studies are delivered within about two weeks once we have your records. Call us at (213) 444-2776 to check coverage and timing for your property.
Why does an on-site visit matter?
On commercial property the components that carry the most accelerated value — site and yard improvements, dock and process equipment, refrigeration, medical and lab build-out, and drainage and retention — are the ones least legible in a closing file. Measuring them on site produces a component schedule built from evidence rather than assumption.
How much does an on-site commercial study cost?
Engineered commercial studies start at $995 (warehouse and industrial from $2,495) and step with the improvement basis; multifamily starts at $1,995. You get a fixed written fee before any work begins, not a percentage of your deduction.
Ready to scope your property?
Tell us the property type, address, and basis. We generally return a written scope and quote within one business day — or call the office at (213) 444-2776.